Shipping policy

Shipping Policy

At Pankhsolutions, we aim to process and ship all orders efficiently while maintaining strict quality control for our products.

Order Processing

  • All orders are processed within 1–3 business days after successful payment confirmation.

  • Orders are not processed, shipped, or delivered on Sundays or public holidays.

  • During high-volume periods or special promotions, processing times may be slightly extended.

Shipping & Delivery Timeline

  • Once dispatched, orders are typically delivered within 3–7 business days, depending on the delivery location and courier partner.

  • Delivery timelines are estimates and may vary due to factors beyond our control, including courier delays, weather conditions, or regional restrictions.

Shipping Charges

  • Shipping charges, if applicable, will be clearly displayed at checkout before completing your purchase.

  • Any additional charges such as customs duties, taxes, or levies (if applicable) are the responsibility of the customer.

Shipping Coverage

  • We currently ship within India only.

  • For international shipping inquiries, please contact us at itspankhsolutions@gmail.com before placing an order.

Order Tracking

  • Once your order has been shipped, tracking details will be shared via email or SMS, where available.

  • Customers are responsible for monitoring their shipment using the provided tracking information.

Incorrect Address / Failed Delivery

  • Please ensure that the shipping address and contact details are accurate at the time of checkout.

  • Pankhsolutions is not responsible for delays, loss, or failed delivery due to incorrect or incomplete address information provided by the customer.

  • Re-shipping costs, if applicable, must be borne by the customer.

Damaged or Missing Packages

  • If your order arrives damaged or with missing items, please contact us within 24 hours of delivery at itspankhsolutions@gmail.com with supporting images or videos.

  • All claims are subject to verification with our courier partners.

  • Resolution, if any, will be provided at the sole discretion of Pankhsolutions.

Shipment Delays

  • Delivery delays caused by courier partners, natural calamities, strikes, or unforeseen circumstances are beyond our control.

  • Such delays do not qualify for cancellation, refund, or return.

Contact Information

For any shipping-related questions or assistance, please contact us at:
📧 itspankhsolutions@gmail.com